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Travel guides

My eSIMs
Start your eSIM setup with a tap. Tap Auto Install in My eSIMs, then follow your phone’s instructions.

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Auto-install your eSIM

Choose the phone you’ll use.

01 · Start on the phone you’ll use

Tap ‘Auto Install eSIM’ in My eSIMs.

Connect to Wi-Fi and open your purchased eSIM. Your phone’s setup screen will open directly.

Open My eSIMs
  1. 1Tap Auto Install
    Tap Auto Install

    Select your order in My eSIMs.

  2. 2Follow the setup prompts
    Follow the setup prompts

    Follow the prompts displayed on your iPhone.

  3. 3Check your new line
    Check your new line

    Find your travel eSIM in Settings → Cellular.

Screens may vary by device and OS version.

iPhone · Full installation guide
02Connect when you arriveChoose your data line and check roaming settings.03If you can’t connectKeep your eSIM installed and work through the checks.

Before you buy

Does my phone support eSIM?Check the exact model, purchase region and settings on your phone.Check your carrier lockBefore buying, check whether your phone accepts another provider’s eSIM.Purchase, usage & refund questionsAnswers about installation timing, QR codes, hotspots, payment and refunds.

During & after your trip

Make and receive calls abroadCheck phone verification, free eligibility and differences between web and app.Connect to VPN in the appCheck setup, free eligibility, credit pricing and automatic renewal.Switch back after your tripSwitch back to your usual SIM and decide whether to keep the travel profile.

Installation and validity rules vary by plan.

Check your order

NBase Korea Co., Ltd.

CEO: Shinbae Kong

Business No: 401-87-00956

Mail-Order Sales Registration: 2025-Yongin Suji-2082

902, Bldg A, 767 Sinsu-ro, Suji-gu, Yongin-si, Gyeonggi-do (Dongcheon-dong, Bundang Suji U-TOWER)

US Headquarters: NBASE CORP. · Corporate Park, Irvine, CA 92606, USA

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